Traditionally, decision makers hired people from diverse cultures and societies, but they hardly had a focus on making this process sustainable. It means there must be a hiring process which should be fair and ethical in nature keeping in mind the employee data security, gender equality and other inequalities in the society.
We are talking about “Ethical AI” these days, which is crucial in the human resources sector too. Irrespective of whatever use cases you have, the AI should be ethical enough to take unbiased decisions on its own powered by and monitored by human being. So, we call this process to be “Human in Loop” technology system. We can not leave the decision making to AI rather it should be accompanied by a real person who will then monitor everything.
The technological landscape with a chatbot-agnostic AI solution:
Most of the transformation happens when you can play around data and bring it to the uses for the society. With specific to HR, the conversations which are taking place creates huge amount of data that can be leveraged to take key decisions across the board. The conversations are either in the form of text or voice. Our aim is to leverage data and use it for people good.